Frequently asked questions

Tell me about your staffing


We provide 24/7 onsite staffing. Our caregivers include CNA's (certified nursing assistants) and receive scheduled, ongoing training. All employees receive background checks and drug screens.




Is the food prepared onsite?


Yes! Our chef oversees meal planning and preparation in our commercial kitchens. Most items are prepared from scratch. Our residents are served high-quality, nutritionally balanced meals with no cafeteria lines to navigate. Breakfast includes both hot and cold entrees sure to delight!




Is transportation provided?


Yes! We provide transportation to and from all scheduled activities in our 15-passenger van. In addition, we offer transportation to one individual appointment per month. A nominal fee may be assessed for additional personal appointments.




Do you charge extra for services, for example, assistance with bathing or dressing?


Activies of Daily Living (ADL's) is a term encompassing dressing, bathing, meal preparation, housekeeping, etc. Our monthly service fee includes assistance with these services. Before a resident moves in to Highlands Senior Living, the admissions director will meet with him or her to develop a written care plan outlining the specific ADL assistance they require. The only extra charge we assess at our Main location(Roving Road) is for incontinence care. At our Memory Care Center it is included in the all-inclusive pricing.




Are personal care homes licensed in the state of Georgia?


Yes. Highlands Senior Living communities are surveyed annually by the state. Surveys may be viewed online at http://www.dch.state.ga.us.




Do you accept Medicare/Medicaid?


No. HIghlands Senior Living is private pay. Medicare is for hospital expenses or nursing home care, and we are not a medical facility. Medicaid does not cover personal care homes.




Other questions?


Our administrative staff is available to answer any other questions you may have. Give them a call today to see if Highlands Senior Living is the right fit for your loved one. We are happy to help with no obligation.